How do I return a product? Modern
Herbal has a no-nonsense returns policy.On Modern Herbal, you can cancel an
order within 7 days for a full refund. If your order has already been despatched
when we receive your cancellation, we will deduct the cost of handling and shipping
from your refund. Unless items are defective, you return them to us at your
expense. You may exchange products for any reasons for up to 30 days after
purchase as long as your products are unused and unopened. If you have ordered
something by mistake, or simply decide that you don't want it, you may return
it to us at your expense for a replacement within 30 days as long as your products
are unused and unopened. You must keep all tags and labels intact. If they
are removed, we cannot accept the returned item. Defective Items If
the product is defective, please give a full description of the fault and return
it in its original box with all manuals for a full refund or replacement within
30 days of purchase. To return an item Please enclose a note giving
the reason for the return, wrap the package securely and send it to the address
below. You do not need to return your item by Special Delivery or Recorded
Post. Please obtain a certificate of posting. Address 61-67 RECTORY
ROAD, WIVENHOE COLCHESTER ESSEX C07 9ES
This returns policy
does not affect your statutory rights. |